Wholesale Buyer FAQ
Pet Product Questions, Answered by the Factory
MOQ, material safety, food-contact compliance, OEM designs, samples, lead time, certificates and payment — everything brands, retailers and distributors ask us before ordering.
What is your minimum order quantity (MOQ)?+
Standard MOQ is 1,000 pcs per SKU for toys, feeding and travel products; beds run 500 pcs per size due to compression packing. For stocked items we accept 1,000 pcs mixed across SKUs in the same carton or container. OEM custom designs start from 3,000 pcs.
What materials and safety standards do your pet products meet?+
Toys use 100% natural cotton, non-toxic plush or food-grade TPR; feeding products use food-contact 304 stainless steel and PET. All materials are tested to EN71-3 and ASTM F963 material safety standards, with SGS third-party test reports supplied per shipment.
Can you customize designs, colors, logos and packaging?+
Yes. We offer custom colors and characters on toys, woven or printed labels with your brand, private-label retail packaging (hang tags, color boxes, shelf trays), and neutral packaging for traders. Custom designs start from 3,000 pcs with a pre-production sample approved by you before mass production.
Do you provide free samples?+
Yes — single units of stocked items are free; you only pay the courier charge (we use your DHL/FedEx account if available). Sample lead time is 3–5 days, and the courier cost is refunded against your first order.
What is the production lead time and shipping port?+
Stocked items: 15–20 days after deposit. Custom designs: 20–25 days including sample approval. We ship FOB Shanghai or Ningbo, and can quote CIF/DDP for major ports. A 20GP container holds roughly 4,500–5,500 compressed beds or 120,000 pcs of toys depending on the mix.
Can I mix different products in one container?+
Yes — mixed-SKU 20GP/40HQ loading is our standard service for distributors. Combine toys, grooming tools, feeders, beds and travel gear in one shipment to test multiple lines with a single freight cost.
What certificates do you have for import and retail programs?+
We provide EN71-3 / ASTM F963 material safety reports, food-contact migration results for feeding products, plus BSCI / SEDEX social audit certificates and ISO 9001. Needle-detection records are available for all plush items. Full document packs support retail-chain and procurement audits.
Are your plush toys needle-detected and safe for pets?+
Yes — every plush unit passes through broken-needle detection gates before packing, and all fabrics and fills are non-toxic and EN71-3 tested. Stitching on stress seams is double-stitched and pull-tested per batch. Squeakers are fully enclosed so they cannot be swallowed.
Do you accept OEM / private label?+
Yes. We produce under your brand with custom designs, private-label packaging, printed cartons and pallet wrapping from 3,000 pcs. Neutral packaging is also available for traders who prefer it. Our studio product photography can be licensed for your listings.
How do you control quality before shipment?+
Every batch passes material safety, durability and dimensional checks in our lab. Plush items go through needle detection; webbing and hardware are pull-tested. Pre-shipment we send you production photos, a loading video, and third-party inspection (SGS/BV/TÜV) can be arranged at your cost if required.
What payment terms do you offer?+
Standard terms: 30% TT deposit, 70% against B/L copy. Irrevocable LC at sight is accepted for orders above USD 20,000. We also support Alibaba Trade Assurance orders.
Which markets do you export to and do you support our local standards?+
We currently ship to 40+ countries with the largest volumes to the United States, Germany, Japan, Brazil and Australia, and we are familiar with each market's import documentation, labeling and test requirements (ASTM F963 for the US, EN71 for the EU, PSE-adjacent conventions for Japan).
How much do pet products cost wholesale from China?+
It depends on three variables: product type, material grade and order volume. As a factory-direct reference: cotton rope toys sit at the entry tier; food-grade TPR and 304 stainless feeding products cost 20-40% more due to material certification; plush character toys and calming beds bundle at the best per-piece cost in full containers. Ordering a full 20 ft or 40 ft HQ container typically cuts unit price and freight per unit by about 25-35% versus mixed LCL shipments. Send us your product list, target quantities and destination port — we reply with an FOB quote within 24 hours.
What is the cheapest way to build a pet product line?+
For budget-driven buyers, start with cotton rope toys and basic grooming tools as your entry SKUs, reserve food-grade TPR and stainless feeding lines for quality-positioned programs, and add calming beds as your hero margin SKU. Mixed-SKU container loading lets you test 5-8 product lines with one freight cost. Plan packaging cube efficiency — compressed bed packing ships 5,000+ beds per 20GP versus under 1,000 uncompressed.
Why do pet product prices vary so much between suppliers?+
Three hidden drivers: material safety (food-grade TPR and EN71-3 tested plush cost more than uncertified recyclate — always ask for test reports), construction (double-stitched seams and sealed squeakers survive weeks of play; glued alternatives fail in days), and compliance (BSCI/SEDEX-audited factories cost more to run but protect your retail program from audit failures). Comparing quotes on photos alone often backfires in this category.
Are your pet toys made from safe, non-toxic materials?+
Yes — rope toys are 100% natural cotton with pet-safe colorfast dyes; plush toys use non-toxic EN71-3 compliant fabric and fill with needle-detection on every unit; chew toys are food-grade TPR, BPA free. SGS third-party material test reports ship with every order. furrycorepet.com/products/pet-toys/
Do your products meet US and EU safety standards?+
Yes — toys are tested to ASTM F963 (US) and EN71-3 (EU) material safety standards; feeding products carry FDA/LFGB food-contact compliance with migration test results per batch; all items pass saliva-resistance and colorfast testing. We regularly supply importers who retail under US and EU requirements, and the standard document pack covers material, durability and hygiene reports for each shipment.
What are your pet product FOB prices?+
Indicative FOB Shanghai prices, October 2026 factory price list: cotton rope chew toy ≈ $0.45-0.90/pc by size; squeaky plush set (3-pc) ≈ $2.8-3.6/set; TPR dental bone ≈ $0.70-1.20/pc; slicker brush ≈ $1.2-1.8/pc; deshedding tool ≈ $1.8-2.6/pc; stainless slow feeder bowl ≈ $2.2-3.4/pc; gravity waterer 3.8L ≈ $2.6-3.8/pc; calming donut bed ≈ $4.5-8.5/pc by size; harness & leash set ≈ $2.4-4.2/set; travel carrier ≈ $5.5-8.0/pc. Quantity alone can swing the price ~10%: a rope toy quoting $0.62 at 1,000 pcs drops to $0.50 at 10,000 pcs. Other movers: material certification level, fabric weight and packaging format. Send your item list, quantities and destination port for an exact itemized quote within 24 hours.
Answers in Your Language · Câu trả lời · คำตอบ · 답변
The Same Answers — in Vietnamese, Thai & Korean
For buyers from Vietnam, Thailand and Korea — straight answers with exact numbers.
Tiếng Việt (Vietnamese)
Đơn hàng tối thiểu (MOQ) của bạn là bao nhiêu?+
1.000 chiếc cho mỗi mã hàng đồ dùng thú cưng; 500 chiếc cho giường nệm; thiết kế/màu sắc tùy chỉnh từ 3.000 chiếc; chấp nhận gộp nhiều mã hàng trong một đơn hàng.
Thức ăn sản xuất và vận chuyển mất bao lâu?+
Mẫu gửi trong khoảng 1 tuần; sản xuất 15–25 ngày sau khi đặt cọc; vận chuyển đường biển 15–35 ngày tùy cảng đích.
Có làm logo riêng hoặc nhãn riêng (OEM) không?+
Có — màu sắc và nhân vật tùy chỉnh trên đồ chơi, nhãn dệt/in theo thương hiệu của bạn, bao bì nhãn riêng từ 3.000 chiếc.
Bạn có báo cáo kiểm tra và chứng nhận không?+
Báo cáo an toàn vật liệu EN71-3 / ASTM F963; kết quả kiểm tra tiếp xúc thực phẩm cho sản phẩm cho ăn; chứng nhận đạo đức BSCI / SEDEX và ISO 9001. Gửi báo cáo đầy đủ theo yêu cầu.
Bạn xuất khẩu qua cảng nào?+
FOB Thượng Hải hoặc Ninh Ba; hỗ trợ CIF và DDP theo yêu cầu.
ภาษาไทย (Thai)
ขั้นต่ำในการสั่งซื้อ (MOQ) เท่าไหร่?+
1,000 ชิ้นต่อรหัสสินค้าสัตว์เลี้ยง; 500 ชิ้นสำหรับที่นอน; ดีไซน์/สีสั่งทำจาก 3,000 ชิ้น; สามารถรวมหลายรหัสในออเดอร์เดียวกัน
ใช้เวลาผลิตและขนส่งนานแค่ไหน?+
ส่งตัวอย่างภายในประมาณ 1 สัปดาห์; ผลิต 15–25 วันหลังชำระมัดจำ; ขนส่งทางเรือ 15–35 วันขึ้นกับปลายทาง
ทำโลโก้สั่งทำหรือแบรนด์ส่วนตัว (OEM) ได้ไหม?+
ได้ — สีและตัวละครสั่งทำบนของเล่น, ป้ายทอ/พิมพ์ตามแบรนด์ของคุณ, แพ็กเกจแบรนด์ส่วนตัวเริ่มต้นที่ 3,000 ชิ้น
มีรายงานทดสอบและใบรับรองหรือไม่?+
รายงานความปลอดภัยวัสดุ EN71-3 / ASTM F963; ผลการทดสอบสัมผัสอาหารสำหรับผลิตภัณฑ์ให้อาหาร; ใบรับรอง BSCI / SEDEX และ ISO 9001 ส่งเอกสารฉบับเต็มตามคำขอ
ส่งออกผ่านท่าเรือไหน?+
FOB เซี่ยงไฮ้หรือหนิงปัว; รองรับ CIF/DDP ตามคำขอ
한국어 (Korean)
최소 주문 수량(MOQ)은 얼마인가요?+
반려동물용품은 품목당 1,000개, 베드는 500개이며, 맞춤 디자인/색상은 3,000개부터 가능합니다. 여러 품목 혼합 주문도 가능합니다.
생산 및 배송 기간은 얼마나 걸리나요?+
샘플은 약 1주일 이내 발송되며, 계약금 입금 후 15–25일 생산, 해운은 도착 항구에 따라 15–35일 소요됩니다.
맞춤 로고 또는 자체 브랜드(OEM)가 가능한가요?+
가능합니다. 장난감의 맞춤 색상과 캐릭터, 브랜드에 맞춘 직조/인쇄 라벨, 3,000개부터 자체 브랜드 패키지를 제공합니다.
시험 성적서와 인증서가 있나요?+
EN71-3 / ASTM F963 자료 안전 시험 성적서, 급식 제품의 식품 접촉 시험 결과, BSCI / SEDEX 및 ISO 9001 인증이 있습니다. 성적서 전체는 요청 시 제공합니다.
어느 항구로 선적하나요?+
FOB 상하이 또는 닝보이며, 요청 시 CIF/DDP를 지원합니다.
Question Not Covered?
Send us your product list, target quantities or price target — the export team replies within 24 hours.
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